Business conditions and complaint procedure

I. Basic information
These business conditions apply to contracts concluded at a distance in the e-shop www.najzahradnedomceky.sk between the seller and the buyer according to Act no. 102/2014 Coll. on the protection of consumers in respect of the sale of goods or the provision of services under a distance contract.
The seller is: ZD Corporation, s.r.o., registered office: SNP 16/12, Limbach 90091. ID number 53008316, VAT number 2121215569. Tel +421 917 624 807 ,. Registered in the Commercial Register of Banská Bystrica, Section: sro, Insert No. 38500 / S.
The buyer is the consumer, i. a natural person who, when concluding and performing a consumer contract, does not act within the scope of his business activity of employment or occupation. Purchases made by a business entity are governed by the Commercial Code no. 513/1991 Coll.
The supervisory authority for consumer protection is the SOI Inspectorate for the Trnava Region
Pekárska 23, 917 01 Trnava 1
Supervision Department
tel. no. 033/321 25 27

II. Order and conclusion of the contract
Sending a completed order to the buyer is considered a proposal to conclude a contract under the Civil Code, based on the offer of the seller in the e-shop. The contract is concluded by confirming the order by the seller.
III. Prices of goods
All prices of products in the e-shop are final, including all taxes. The seller is a VAT payer. The price of the product does not include delivery costs. These are listed in the shopping cart before the completion of the order, where the buyer also sees the total price of the order, including the cost of delivery of goods.
IV. Payment for goods
The seller accepts payment for the ordered goods in the ways that are

-cashless transfer to the bank account of the seller čSK6983300000002101827831, maintained
and FIO Bank. Alternatively, for payments in Czech crowns SK5083300000002401827833 kept in Fio Bank.

– cash on delivery upon delivery of the goods,

– in cash at personal collection at the plant,

Part of the order in the e-shop is the buyer’s obligation to pay the price to the seller for the ordered goods.
V. Delivery of goods
If the delivery time is not specified for the product, it is valid that the seller will deliver the goods to the buyer within 30 days at the latest.
The goods are considered to have been taken over by the buyer at the moment when the buyer or a third party designated by him (except the carrier) takes over all parts of the ordered goods, or if a) goods ordered by the buyer in one order are delivered separately, at the moment of taking over the last delivered goods; b) delivers the goods consisting of several parts or pieces, at the moment of taking over the last part or the last piece, c) delivers the goods repeatedly during a defined period, at the moment of taking over the first delivered goods.
Import / transport of goods
-means the import of the ordered garden house (goods) to the address provided by the client. After a telephone agreement on the delivery date, the client must arrange for the goods to be taken over, which means that the person (s) will take over the goods (its individual parts) from the driver directly when unloading the goods from the car. At the same time, the client is obliged to check the goods (its individual parts) – whether it is complete and undamaged. And without undue delay and directly at the place of unloading. By signing the Delivery Note, it confirms both the receipt of the goods (its individual parts) and the fact that the goods were delivered in the background.

The delivery address is the address provided by the client. However, it is also a place for unloading, where it is possible to get without problems with the delivery car. The place of unloading means the place immediately next to or directly on the road with a paved surface suitable for driving a car. The road to this place must also be easily accessible by car. If the driver himself considers the road to the place of unloading to be impassable (for example, in the case of a wet or frozen surface, or a narrow road with the need to reverse the vehicle, etc.), the place of unloading is considered to be the nearest possible place suitable for unloading.

Neither the driver nor any other employee of the supplier of the goods is obliged to transfer the goods (individual parts of the goods) further from the car.

If the goods are delivered to the place of unloading and the client is physically present at this place, but does not want to take over the goods from other than incompleteness or damage to the goods, the delivery service is considered fulfilled and the client is obliged to pay it according to business conditions

4.Assembly

-means the assembly of the garden house (goods, or its individual parts) on the spot for the client and in accordance with the assembly plan. Assembly does not involve the transfer of goods from another place to the place of assembly. Assembly also does not involve removing the remaining material and cleaning the assembly site of residues directly associated with the assembly. At the same time, however, the installer undertakes not to leave the place of assembly with no greater than necessary clutter.

The client must ensure the supply of electricity directly at the installation site. In the event that it is not possible to provide electricity on site, the client is obliged to notify the supplier in advance or by telephone (no later than 3 days before the agreed date of installation

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